BONUS TERMS AND CONDITIONS
NO DEPOSIT BONUSES TERMS AND CONDITIONS
- The maximum winnings that will be paid out resulting from a free bonus or free spins (eg. the 30 free spins upon registration) will be 0.01BTC (even if the amount of winnings accrued by you utilizing this bonus is in excess of this amount). Any winnings exceeding this amount will be forfeited. Customers can then claim the winnings by depositing in bitcoins at least 0.005BTC.
- The Wagering Requirements for Free and Registration bonuses are forty (40) times the Bonus sum awarded to you, unless stated otherwise in the supplemental Terms and Conditions. (For Registration bonuses, extra spins, free spins and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have transferred at least 0.1 BTC into your Player Account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met.)
- For no deposit bonus withdrawals, we reserve the right to request a KYC. Regarding the KYC (Know Your Customer), the following documents may be needed for verification: One government approved identity card (ID card, passport and driver's license) with a picture, as well as proof of residency such as a utility bill (which is not older than 3 months). General bonus terms and conditions apply.
- Players requesting a withdrawal of money won with a no deposit bonus cannot do so via bitcoin transfer.
- Players with disposable email addresses are not eligible for any free spins without deposit. If a player despite this would receive free spins without a deposit being made, all winnings from the spins will be confiscated.
- Players from the following countries are not eligible for the no deposit free spins: Malaysia (MY), Indonesia (ID), Belarus (BY), Bangladesh (BD), Albania (AL), Georgia (GE), Finland (FI), Thailand (TH), Nepal (NP), Czech Republic (CZ), United Arab Emirates (AE), Romania (RO), Bulgaria (BG), Hungary (HU), Bulgaria (BG), Poland (PL), India (IN), Pakistan (PK), Philippines (PH), Portugal (PT), Slovakia (SK), Kazakhstan (KZ), Vietnam (VN), Bahrain (BH), Egypt (EG), Iran, Islamic Republic of (IR), Iraq (IQ), Jordan (JO), Kuwait (KW), Lebanon (LB), Oman (OM), Palestine, State of (PS), Syrian Arab Republic (SY), Yemen (YE), Mongolia (MN), Algeria (DZ), Angola (AO), Benin (BJ), Botswana (BW), Burundi (BI), Cameroon (CM), Cape Verde (CV), Chad (TD), Comoros (KM), Djibouti (DJ), Egypt (EG), Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), Gabon (GA), Gambia (GM), Ghana (GH), Guinea (GN), Guinea-Bissau (GW), Côte d'Ivoire (CI), Kenya (KE), Lesotho (LS), Liberia (LR), Moldova, Republic of (MD), Madagascar (MG), Malawi (MW), Mali (ML), Mauritania (MR), Mauritius (MU), Morocco (MA), Mozambique (MZ), Namibia (NA), Niger (NE), Nigeria (NG), Rwanda (RW), Sao Tome and Principe (ST), Senegal (SN), Seychelles (SC), Sierra Leone (SL), Somalia (SO), South Sudan (SS), Sudan (SD), Swaziland (SZ), Tanzania, United Republic of (TZ), Togo (TG), Tunisia (TN), Uganda (UG), Zambia (ZM), Zimbabwe (ZW), Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Macedonia, Republic of (MK), Montenegro (ME), Austria (AT) and Serbia (RS).
FREE SPINS TERMS AND CONDITIONS
- When it comes to the 180 additional Free Spins that are a part of the welcome package. A minimum of 0.005 BTC is required to receive the free spins. You also need to wager the amount once.
- You do not have to enter a bonus code to qualify for free spins.
- Any winnings generated from free spins will be awarded with a wagering requirement of 40 (forty).
- To activate your free spins you must access and open the game within 3 days of them being credited, otherwise they will expire.
- Once your free spins have been activated you must complete all game rounds within 1 days otherwise they will expire.
- CyberGames reserves the right to cancel or amend these terms and conditions at any point without any prior notice.
- The first 30 Free Spins will be credited 23 hours after your first deposit and then in 24 hour increments following the first crediting.
GENERAL BONUS TERMS AND CONDITIONS
- All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.
- Players who are solely making deposits when there is a bonus available will risk of having their winnings from the bonus confiscated and being left with the initial deposited amount of the bonus in question. Players who make 5 deposits in a row (excluding welcome package) to the casino and trigger a bonus on all of those will risk of losing their winnings from the bonus.
At least a single genuine deposit without bonus release has to be made prior to reaching 5 bonus releasing deposits in a row. The amount of the deposit has to be at least the average amount of the previous deposits made that triggered a bonus.
Decision if to confiscate funds will be made by the CyberGames Management and the decision made will be final.
- We reserve the right to not pay players using disposable email addresses.
- Players from the following countries are not eligible for any promotional offer: Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Macedonia, Republic of (MK), Montenegro (ME), Finland (FI), Austria (AT) and Serbia (RS)
- We reserve the right to lower the percentage of the Monday Reload bonus to a 25% bonus for players who we deem have received an un-proportionate level of bonuses based on their bonus release to deposit ratio.
- To claim the deposit welcome bonus or any deposit bonus (excluding free spins), the user must make a minimum deposit of 0.1BTC. For example, the player will automatically receive their first bonus after depositing an initial 0.1BTC. The second deposit bonus will be triggered once the player makes a second deposit of 0.05 BTC or more at CyberGames. The same rule applies for the third and the fourth deposit bonus.
- Once the first step of the welcome package is activated, the customer can then switch bitcoins as follows, i.e. if a player deposits 0.1BTC and activates the first step of welcome package, he can then claim the second step by depositing in bitcoins.
- All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn.
- Please note that different games contribute to a different percentage towards the wagering requirements. Slots contribute 100% (aside from excluded ones and classic slots, see below), while all table games and video poker contribute 5% (live games do not contribute).
- Please, note, that the following games contribute towards the completion of the wagering requirement of a bonus at a 50% rate:
Johnny the Octopus and Mega Gems.
Gypsy Rose, Good Girl Bad Girl contribute at a 75% rate.
Kindly note that Dr. Jekyll & Mr. Hyde and Jackpot Games are not able to be played with bonus money.
- Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, bitcoin gets exhausted first.
- All deposit and free cash bonuses will expire after 30 days, unless otherwise stated.
- Bonus funds and winnings will be forfeited upon expiry of the bonus.
- When betting, placed bets are deducted from the player’s bitcoin balance. However, if no bitcoin balance is available the bet placed will be deducted from the player’s bonus balance.
- Until the play through requirements have been met, the maximum bet that can be placed is 25 mBTC (0.025 BTC). This includes double up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black.
- Any bonus can be removed prior to any wagering conditions being met. Please contact CyberGames support to learn more or use the forfeit button under ’Bonuses’.
- Only one bonus can be claimed at a time. Deposit related bonuses cannot be "stacked". Cybergames.io management reserve the right to void any bonuses and/or winnings obtained by fraudulent behavior.
- Any "free spin" or "bonus" winnings resulting from bonus funds after the bonus has been wagered, lost or forfeited shall be removed.
- All withdrawals will be subject to an internal audit before being processed. CyberGames reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to same.
- If, upon such a review, it appears that a Player(s) are participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that CyberGames, in its sole and complete discretion, deems to be abusive ('Promotion Abuse'), CyberGames reserves the right to revoke the entitlement of such a Player to receive or benefit from the promotion (and/or withhold the pay out of the proceeds of such abuse to the Player/s in question). Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.
- Multiple accounts are not permitted. Creating more than one accounts with CyberGames in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
- Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.
- Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette, and betting player and banker simultaneously in Baccarat. Players who are found to be adopting these practices risk of having their bonus and winnings confiscated.
- If it's discovered that a group players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, CyberGames management will at it's own discretion have the mandate to confiscate bonus winnings and/or deposit.
- If not stated otherwise, bonus money derived from free spins given on Softswiss games can only be wagered on other Softswiss games.
- If, while playing at CyberGames, you win a sum regarded by CyberGames Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by CyberGames. While CyberGames protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any CyberGames announcement about promotion results or on the website or lobby.
- In the event of any dispute, the decision of CyberGames will be final.
- The CyberGames and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.